
Sun 28 February 2021
Technology fuels meaningful pensions engagement
Adrian Durham, chief executive and founder of FNZ, reveals how a more digital experience…
The mindset philosophy is the hot new buzzword around learning and development. Gordon Rice, Global Head of Talent Management at FNZ, looks beyond the hype to see how it can help unlock potential and help financial services firms focus on employee growth.
After 15 years at the sharp end of learning and development, in many organisations and roles, there’s at least one thing I know for sure: you can lead a horse to water, but you can’t necessarily make it drink. No matter what the development strategy, methodology, training solution or resources, some employees either just aren’t interested, or can’t make the time for personal development activity.
But in today’s heavily regulated, fast-paced and challenging environment, that’s not good enough anymore. We need every single employee to engage with learning and development so we can continue to serve our clients and customers at the highest levels. So what’s the key to unlocking all that potential?
One of the biggest areas to explore is mindset and how it limits or empowers individuals.
A great place to start is with the work of renowned psychologist and author Dr Carol Dweck, who has led research in what is known as the fixed and growth mindset.
These mindsets drive your attitude and behaviours, which in turn creates your actions, to deliver (or not) individual development, performance and goals.
As we grow up, our minset is developed from observations and experience which become conditioned and programmed from repeated habits and behaviours over years. They become absorbed into our subconscious and become our norm.
Clearly when recruiting we might want to favour employees who already have a growth mindset. But individuals with a fixed mindset are far from lost.
To change mindset, the first thing to do is raise awareness. Individuals need to understand their unconscious restrictions and then consciously work to redirect their daily choices and actions.
Note too that even people with a natural growth mindset can grow their capabilities further by invigorating their growth mindset philosophy: their view of their everyday life and work.
So how can we support growth mindset across our industry?
We need every single employee to engage with learning and development so we can continue to serve our clients and customers at the highest levels.
For me, the evidence is compelling. Starting a ripple of growth mindset change and positive philosophy throughout FNZ and the rest of our industry, will shift changes in approach and outlook and could become truly transformational.
Gordon Rice is Global Head of Talent Management at FNZ. He works closely with FNZ colleagues to provide them with a framework for personal growth, global development opportunities and knowledge sharing activities.
Sun 28 February 2021
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